At Kalye Filpino, we take pride in delivering top-quality frozen foods to our customers while minimizing our environmental impact. Our innovative packing and shipping process ensures that your favorite frozen treats arrive in perfect condition, without compromising on sustainability.
The Evolution of Our System
- From Styrofoam to Smart Solutions:
- Our journey began with thick styrofoam lining and custom-made biodegradable ice packs. While effective, this approach resulted in heavy packages and excess waste.
- We transitioned to smaller styrofoam linings and dry ice-packed boxes, but costs remained high.
- Realizing the need for change, we set out to create a better system.
- Quality Coolers and Custom Ice Packs:
- Today, we ship all frozen items in quality coolers designed to keep ice frozen for up to 10 days.
- Each order is meticulously packed for maximum efficiency, using a variety of custom ice packs.
- Our commitment to quality ensures that your frozen goods arrive as fresh as the day they were packed.
- Dry Goods, Less Waste:
- Dry goods are shipped in custom totes, eliminating the need for disposable materials.
- Our focus on reusable packaging reduces landfill waste significantly.
Our Partnership with You
- Return and Reuse:
- To make our process truly sustainable, we need your help.
- We provide pre-paid return shipping labels for our containers and materials.
- Simply mail them back to us, and we’ll handle the rest.
- Shared Responsibility:
- By partnering with us, you contribute to a greener future.
- We cover all shipping costs, ensuring affordability for you and environmental responsibility for all of us.
Join the Movement
Customer-Centric Free Shipping
At Kalye Filipino, we’re not just about delivering exceptional frozen foods; we’re committed to total customer satisfaction. Our innovative approach ensures that you get more than just a package—it’s a promise of quality, sustainability, and convenience.
- 100% Free Shipping, No Strings Attached
When you choose our sustainable shipping option, you’re not getting the usual “free shipping with hidden charges.” No, it’s 100% free, without a single penny out of your pocket. How do we make this possible? By partnering with our customers and working together
- The $50 Pre-Authorization Hold: A Win-Win
- When you (our customer) chooses our free shipping option you agree to the placement of a $50 pre-authorization hold on your credit card when you order. But fear not—this isn’t a charge; it’s a friendly handshake.
- As soon as you return the shipping materials (containers, ice packs, and all), we release the hold. It’s that simple.
- If, for some reason, we don’t receive the materials within 30 days, we process the $50 as an order for shipping materials. And guess what? You get to keep everything!
- Choose Your Path: Street Club or Pay-as-You-Go
- Street Club Members: Our Street Club members get free shipping and no credit card hold is required. Just return the materials, and we’ve got you covered.
- Pay-as-You-Go: Prefer to skip the hold? Don’t want the $500+ VIP benefits of becoming a Street Club member? We get it, you just want to buy the delicious Filipino food that you love and be done with it. No problem! You always have the option to just place your order and pay for shipping with traditional shipping materials. When you choose to pay for shipping, we’ll still ensure your order arrives in top-notch condition.
- Our Mission: Your Satisfaction
We’re on a mission to achieve total customer satisfaction. That means moving mountains to provide options that suit you best. And trust us—you won’t find a free shipping offer like ours anywhere else.
- Sustainability at the Core
By reusing containers and materials, we’re not just saving costs; we’re preserving the planet. Our commitment to renewable and reusable materials ensures that every shipment is a step toward a greener future.
Join us in this shipping revolution. At Kalye Filipino, it’s not just about food—it’s about making a difference, one package at a time.
Together, let’s ship sustainably and savor the flavor.